Your security is our Priority
Securing your data
Your data is secure
Every step has been taken to help you manage your information securely and confidentially. And, if the time ever comes for us to say goodbye, your data will be held for a minimum of 90 days after cancellation.
If you need to cancel your account we can hold onto your data for a minimum of 12 months. That way, if you decide to start back up again, all your information will still be here exactly the way you left it.
Ultra-secure
Prana PM is hosted in state-of-the-art data center facilities. Physical access is controlled at the perimeter and building entry points by professional security staff using video surveillance, intrusion detection systems, and other electronic means.
High Availability
We use datacenter facilities that are built in clusters. In case of failure, automated processes move customer data traffic away from the affected area and into other sites that are functioning properly. It all occurs behind the scenes, and you won’t even notice when it’s happening.
Encryption
Whenever your data is sent between us, it’s encrypted using HTTPS (end-to-end encryption). We use a 2048-bit SSL certification for encryption in transit. All data is also encrypted at rest and backed up daily, using the industry-standard AES-256 encryption algorithm.
If that sounds like a bunch of jargon nonsense to you, here’s what it means: all data shared is transmitted and stored securely. No one can read the information except for you and us. Plus, we refresh your backup every day to make sure it stays current.
Backups
Your data is backed up daily. Backups are redundantly stored in multiple physical locations. Data is also constantly streamed to replica databases for up to the second redundancy.
In other words, we’ve got backups for your backups and a contingency in place to handle any potential interruptions to the storage process. Don’t forget that you can also export your data at any time and create your own backups too.
“Using Prana PM made our clinic run so efficiently”
- Jeanine S., Practice Manager